Contact Us
Last updated: Oct 9, 2026
We are happy to help with orders, payments, refills, the API or setting up your own panel. Choose the quickest way to reach us below.
Support tickets (fastest)
If you have an account, sign in and open Tickets from the menu. Tickets keep the whole conversation in one place and are linked to your account, so we can check your orders straight away.
To get an answer in one reply, please include:
- the order ID (for questions about an order or a refill);
- the payment reference or transaction ID (for questions about a deposit);
- a short description of what you expected and what happened.
You can also write to us at mail@astrosmm.com. Please send it from the email address registered on your account so we can find it.
Resellers and partners
For API access, bulk orders, child panels or partnership questions, email mail@astrosmm.com with "Reseller" in the subject. You can read the API guide and the child panel page first — most questions are answered there.
Before you write
- FAQ — start times, refills, partial orders and payments
- Refund & Cancellation Policy — when and how refunds are made
- Services and prices — the full, live list