Canceling an order and refunds

What can be canceled, and how money comes back.

Services that allow it show a Cancel button while the order is running. Whatever has not been delivered goes back to your balance as soon as the supplier confirms — usually within minutes.

A link can not be changed after an order is placed. If you used the wrong link, cancel the order (when the service allows it) and place a new one.

Refunds always go to your balance, so you can use them for a new order right away.

Was this helpful? Thanks! Still stuck? Open a ticket from your account and we will help.

← All help articles